An "Odstop od pogodbe" button, built into your store
A WooCommerce plugin that gives customers the online withdrawal path EU consumer rules call for since June 2026 — a button on their own orders, a pre-filled form, and every request logged with the order in wp-admin.
The customer's order list with the plugin active — an illustrative example.
Who it's for
Built for stores that sell to EU consumers
Since 19 June 2026, EU consumer-rights rules expect webshops to offer an online way to withdraw from a purchase — a button and a form, not just a paragraph in the terms. Most WooCommerce stores still handle withdrawals the old way: a free-form email, if the customer finds the address.
The plugin adds that path to the store you already run: a return button on eligible orders in the customer account, a withdrawal form pre-filled from the order, and a request log in wp-admin — with the order put on hold automatically, so nothing ships while you decide.
- Your WooCommerce store sells to consumers — in Slovenia or anywhere in the EU.
- There is no online withdrawal path yet — requests arrive as free-form emails, or not at all.
- Requests live in the inbox — no timestamps, no statuses, no link to the order.
- Parcels ship before anyone reads the email — and a change of mind turns into a dispute.
What changes
A withdrawal request, before and with the plugin
The same event — a customer changes their mind — handled by inbox, and handled by the store itself.
- The request A free-form email, maybePre-filled form on the customer's own order
- Finding the order Inbox search and guessworkLinked and noted on the order automatically
- The parcel Ships before anyone reads itOrder flips to on hold by itself
- The record Scattered across mailboxesDate, status and order in one wp-admin list
An illustrative comparison — every request also triggers an instant confirmation email to the buyer.
The features
What's inside the one purchase
The whole plugin ships at once — there are no tiers and nothing is held back.
Feature inventory
- Return button in My Account On the orders list and the order page — shown only while the 14-day window is open
- A form with nothing to fill in Name, email, order and products come pre-filled — the buyer confirms and sends
- Guest orders covered No account needed — the order number and the order's email verify the request
- A record built for disputes Every request stored with UTC timestamp, products and status — pending, approved, rejected, completed
- Automatic order handling Order note added, status set to on hold, and an email to you with a link to the request
- Buyer emails in your store's design Instant confirmation plus optional approved / rejected emails, in the WooCommerce email template
Everything above — in the one 20 € purchase.Every text, label and email is editable; status labels ship in Slovenian.
Getting started
From download to the first request
Four steps, no developer — the plugin works with the account area WooCommerce already has.
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Install and activate
Upload it like any other plugin — no key to enter, no activation server to reach. Pick the page that will carry the withdrawal form and you are set.
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Make the words yours
Every notice, field label, popup and email is editable on one settings screen — and the status labels your customers see ship in Slovenian out of the box.
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The button appears
Eligible orders in My Account get the return button, and order-confirmation emails carry it too — only while the 14-day window is open, checked again on every submission.
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You see the first request in wp-admin
A request lands
The order flips to on hold, a note is written to it, the buyer gets an instant confirmation — and the request waits in its wp-admin list with a status you control.
The price
One price, the whole plugin
No tiers and no renewals — the price is on the page because there is only one.
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Odstop od pogodbe plugin
20 €
one-time purchase · use it on any number of your sites
Get the plugin — 20 €
The purchase happens on the plugin's own site — the button takes you straight to the cart.
Not a subscription. You pay 20 € once — nothing renews and nothing expires.
No keys, no limits. There is no activation or license to manage — one purchase covers your sites.
Questions
Questions before you buy it
What store owners want to know before the 20 € leaves their card.
Does this make my store legally compliant?
The plugin implements the technical side — the online button, the form and the request record that EU consumer rules expect. Your returns policy, your terms and the decision on each request remain yours; for the legal text itself, a lawyer is still the right address.
Does it work when the customer checked out as a guest?
Yes. Guests open the withdrawal form, enter their order number and the email used on the order, and the plugin verifies the two against the order before accepting the request.
What stops requests after the 14 days?
The button only shows while the order is inside the 14-day window, and the window is checked again when the form is submitted — an expired request is refused with a clear message, not silently logged.
Can I change the texts my customers see?
All of them. The legal notice, every field label and placeholder, the confirmation popup, the success message, the status labels and the emails are editable in the settings — no code, and the plugin is translation-ready.
Is this a subscription?
No. It is a single 20 € purchase — no renewal, no activation server, no key. And if you ever deactivate the plugin, your request history stays in the database.
Anything else? Just ask — you'll get a straight answer.
Get the plugin
Be ready for the next request
One 20 € purchase adds the button, the form and the paper trail — and the next change of mind lands in wp-admin instead of your inbox.